Reviews
★★★★★ | 12/28/2017
Wow! The service that Jerry provided was top-notch! He definitely deserves more than five stars. So, we just moved into our home about two weeks ago and found that our kitchen sink needed some work--the water filter was leaking and we had no hot water. I found this company through Yelp, messaged them the morning I found the leak, and Jerry responded within the hour. I had contacted about 6 other companies, but Jerry was the first and fastest to respond. He and another gentleman came out around noon that same day and found the cause for the leak--the gasket from the water filter was faulty. Since he didn't do any initial work, Jerry didn't charge us but said that when we get a new water filter or decide to cap it, that he would come out and fix that right away.
Fast forward a few days later, we decided to cap the water filter line and to fix the no-hot-water problem, which was caused by calcium build up in the actual line since the house had been vacant for a year or so, we bought a new faucet. We also discovered the day before that the garbage disposal was broken.
After having purchased a new faucet and a new garbage disposal, I contacted Jerry again and he, again, responded very quickly regarding a time that he could come out and fix everything.
His prices are very reasonable and his work was fast and very good. Everything under the sink was clean and he made sure we saw that all new parts were in working condition. He took all the old parts and materials and offered to recycle it all for us.
But that same day, I realized I accidentally gave the faulty water filter to him as well to recycle. And since it was faulty, we wanted to return it to the manufacturer. I contacted Jerry about meeting up with him to get the water filter, and he agreed. However, this morning, he contacted me and said that he would be by our home to drop it off! OMG! Seriously?! Best service ever. With a one-year-old and two dogs, getting out of the house is not as easy as it used to be. And Jerry just made my day soooooo much easier.
From the very beginning of contacting him to this morning with him dropping off the water filter to our home, Jerry has really gone above and beyond with his service. There is no doubt that, if we need something plumbing-wise fixed again, we will be contacting him.
Clarissa C.
Thousand Oaks, CA
★★★★★ | 10/5/2017
We reached out to Pro Solutions Plumbing after having a bad experience with another plumbing company. From the moment we reached Jerry he was very profession. Came over to the sight job, gave us an estimate and time frame. We agreed to hire them and the job was done correct and within the time they promised.
Weeks after I called Jerry to help me finish with one installation and he was there the next day. This was two days after his wife gave birth to his baby. I didn't expect him to come over that quickly, speaks highly of them.
Pro Solutions will be the plumbing company we will be using for any maintenance or installs.
Thanks for everything!!
Alan G.
Michoacanita Ice Cream CoOxnard, CA
★★★★★ | 2/12/2018
Jerry was so quick to respond and got out to my property the same day! Repair turned out to be more than expected but he finished the job and even worked on Saturday. I'll definitely use him for future jobs. Thanks for handling my issue and making me look good to my tenants.
Jennifer G.
Camarillo, CA
★★★★★ | 11/1/2017
Excellent professional curious plumbing services provided by Jerry the owner of Pro Solutions Plumbing! Highly recommend him!!! Requested a estimate and Jerry the owner gave me one and was available to come out and do the job about an hour later. He saved the day and an answer to my prayer for a professional plumbing service replacement! In addition Jerry provided a 2 year warrenty in the installation of the water heater and took care of all necessary details, including recommendations on where to purchase materials and what was needed. I am very grateful for his professional service and he is now the first plumber I will recommend to anyone in the 805 area in need of a plumber!
FYI: I was waiting on another plumber sent out by home warranty company for 3 weeks! Glad I decided to look for my own, and had Pro Solutions take care of me Plumbing needs instead!
Eve H.
Ventura, CA
★★★★★ | 2/2/2018
Hello, everyone who needs Honesty, Great and overall great Person and the other person that accompanied Jerry,
Though I asked for an estimate it was great.
I would hire these gentlemen in a heartbeat.
They were sincere, great listeners and worked with you.
God Bless Them. Mary Guerrero
Mary H.
Ventura, CA
★★★★★ | 1/11/2018
I called "Pro Solutions Pluming and Rooter" because I had a water leak on the second floor of my house. Jerardo responded and fixed the leaking toilet. Not only did he fix the issue, but he checked my water pressure. It turns out that my water pressure was over 95 psi!!! Jerardo told me the water pressure should not exceed 60 psi. He set my pressure regulator to 60 psi. However, a few minutes later, the pressure went up to 85 psi. It turns out that I had a bad pressure regulator. Jerardo replaced my pressure regulator that same day.
I later found out that high water pressure can damage your appliances. Thank God Jerardo found the problem and fixed it before I had any major issues. Jerardo was very professional and provided me with excellent service. His prices are very reasonable. I would highly recommend Pro Solutions to anyone. I will continue to use them in the future.
Jesus F.
College Park, Oxnard, CA
★★★★★ | 1/3/2018
Jerardo was quick to respond, quick to arrive, and quick to get the job done. Sink is working like brand-new. Thanks!!
Brandon C.
Oxnard, CA
★★★★★ | 1/9/2018
A+++++! My husband had tried to replace & install a faucet in our kitchen, to find out that the U plate would not turn or budge, as it was also behind the basin. So, he ended up calling Jerry from Yelp, and good thing he did! Jerry had to do some extensive work, not including just the install. We also had bought the wrong faucet, and had to have him come back the day after, so that we'll have the correct faucet for him to install. In the end, he didn't charge us extra for the next day visit, and everything works and looks great! His price & friendly, professional service beats the few others I've called previously. I highly recommend Jerry to family and friends, and anyone that's looking for a reliable plumber.
Ashley K.
Newbury Park, CA
★★★★★ | 1/20/2018
I requested Jerry's service twice, both times he scored 5 stars on my grade sheet, and I am a perfectionist. I hesitated doing this review at first because with his quality service pretty soon his customers will be competing for his time, however, he does deserve a 5-Star rating. If you are looking for a professional plumber for life, Jerry is the one, but I hope I am on his priority service list :)
May J.
Simi Valley, CA
★★★★★ | 12/2/2017
We had a gentleman named Jerry from Pro Solutions come to our house to clean and check out our pipes. We bought the house a year and a half ago and have been having slow drainage issues since.
Jerry was fast, efficient and very courteous. I was impressed with his respectfulness.
He also gave recommendations to help for the future.
We are very pleased with Pro Solutions Plumbing.
Thank you
Kristi H.
Lake Elsinore, CA
★★★★★ | 6/29/2017
I can't speak highly enough about Pro Solutions Plumbing and Rooter. Jerry, the owner, has excellent business skills and professional acumen. His rates are very fair, he's polite and friendly and always professional.
I called him on a couple of occasions to clear some clogged toilets. The service was prompt and effective and efficiently done.
I won't hesitate to call again for other plumbing issues. Unfortunately, as an elderly woman, I am often taken advantage of, so trust in the person I do business with is extremely important to me. ProSolutions plumbing and Rooter is affordable, reliable, and business You can TRUST.
Patricia G.
Thousand Oaks, CA
★★★★★ | 10/9/2017
After going through a terrible water leak in our bathroom Jerry repiped our entire house. He did a timeline and professional job. I highly recommend Pro Solutions. Jerry will go above and beyond to help you with your plumbing issues. Thank you Jerry!!
Maria G. T.
Camarillo, CA
★★★★★ | 11/17/2017
Jerry provided EXCEPTIONAL professional service at a very fair price. Not being very well versed in home repairs, Jerry educated me through the entire process to make sure I understood what he was doing. Also, I called him at 4:00 pm and he was at my house by 4:30 pm....and he stayed until 8:00 pm to ensure the job was completed! Great job!
Mike F.
Cypress, CA
★★★★★ | 6/4/2017
Great customer service! Very affordable! Did the job quick and cleaned up after themselves! Would highly recommend them. I would use there services again in the future.
Marisol R.
San Francisco, CA
★★★★★ | 8/28/2017
Can't say enough great things about Gerry. He has incredible knowledge when it comes to plumbing. He can identify the problem right away and knows what needs to be repaired. He goes over the pros and cons about all possible outcomes. He has very fair pricing and if you are on a budget he will clearly identify what you should address first and what can wait. He has done many different types of work on both my parents home and my home. There is no job too big or too small for Gerry!
Ronnie C.
Fillmore, CA